NWH LAB CUSTOMER SERVICE REPRESENTATIVE
Newton-Wellesley Hospital - Newton, MA

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Responsible for providing laboratory customer service support to lab staff, physician offices, nursing homes, healthcare clinics, other medical organization clients and patients in a call center environment. Responsibilities include receiving and answering phone call inquires, making outbound calls to relay test results and specimen information, receiiving and accurately dispatching courier, phlebotomy and supply requests to appropriate locations, managing certain types of lab orders, completing various fax, print and call reports throughout the day, processing add on test requests and completing other daily administrative tasks as assigned.

Qualifications

HS diploma required and average typing speed of 30 wpm is required. Experience in medical terminology and telephone technique preferred.

Shift

Day Shift-9:30 am to 6 pm Monday - Friday.

Newton-Wellesley Hospital - 21 months ago - save job - copy to clipboard
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