Identifies new business opportunities, secures, manages and maintains business relationships with major employer accounts leading to expanded market share. Meet sales growth objectives in accordance with Concentra sales policies, practices, procedures and applicable regulations. Achieve objectives related to sales and growth of Concentra’s complete service offering.
Ensures the delivery of exceptional customer service by putting all customers (internal and external) first and displaying:
A healing focus
A selfless heart
A tireless resolve
MAJOR DUTIES AND RESPONSIBILITIES:
Major activities involved in the work performed.
Develop and execute strategy to expand market share through new major customer prospects and/or existing Major accounts with significant growth opportunity.
Grow and Maintain select existing customer relationships as identified collaboratively with SVP/ZVP. Select service options include but not limited to Inj/Non-inj, AMS, Immigration phys, Travel Health Program, OSHA mandated screening, CoSEP and Health Solutions services.
Meets minimum quarterly/annual revenue goals established by Senior Management, Regional Sales /Area Sales manager.
Identifies and pursues new customer opportunity and is able to articulate Concentra’s full scope of service with a focus on securing and growing new account revenue.
Closes/Finalizes the sale, develops an implementation strategy across multiple disciplines as needed, with established inception dates.
Communicates and solicits appropriate approvals on Pricing/Margin targets across multiple disciplines.
Coordinates “set-up” of Concentra service offering/protocol and customer on-boarding to ensure smooth business transition and implementation.
Establishes “open channel” communication with Concentra Management and service providers to create free flowing customer/market information.
Coordinates marketing efforts with local Health Services Managers/Client Relationship Mgrs and Area or Regional Sales Manager across multiple territories as needed.
Submits weekly activity reports to designated management personnel.
Submits Monthly Productivity reports to designated management personnel.
Able to interpret and deliver various customer related outcome data.
Identify, interpret and develop customer proposal requirements and communicate accordingly with management and corporate proposal development team.
Maintain current knowledge of industry partners, payers, adjuster teams, case management groups, provider networks (Primary Care, Specialist, PT), etc.
Constant client contact
Concentra's Data Protection Commitment
- Concentra is committed to protect patient data and to ensure privacy of personal and medical information.
- Every Concentra colleague has the responsibility to adhere to data protection principles.
- If a colleague's role includes handling or processing sensitive data, role-specific policies and requirements apply to ensure the protection of patient information.
Demonstrated general knowledge of Care delivery, billing, case management, network applications and state regulation standards within the Healthcare industry.
Excellent interpersonal skills
Demonstrated sales and marketing success
Demonstrated Customer Focus approach
Demonstrated Ability to learn and apply new knowledge
Functional ability to operate PC applications, word processing, spreadsheets, and contact management.
Basic financial analysis and visit trend review skills
Demonstrated ability to prioritize
Demonstrated excellent written and verbal communication skills
Demonstrated Deadline orientation
Demonstrated Organization and project preparation skills
Demonstrated Time management
Demonstrated Sense of urgency and prioritization skills
Demonstrated Ability to form strong internal and external relationships
Demonstrated Attention to detail
Demonstrated Ability to follow-through and follow-up
Demonstrated Research and data application skills
Bachelor's degree or equivalent experience.
4 – 5 years minimum direct sales and marketing experience to major employer accounts.
3-5 Years Concentra Sales Organization Experience.
We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, special disability or medical or veteran status in accordance with federal law. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Concentra Managed Care, Inc. is the leading provider of healthcare management and cost containment services to the workers' compensation,...