Night Auditor
Highgate Hotels, L.P. - Generic - USE THIS ONE NOW - Arlington, VA

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Job Description:
The Night Auditor is responsible for reconciling all
hotel cashier transactions; reviewing, organizing and
compiling management reports on a timely basis and
ensuring the accuracy of guest billings and city ledger
transactions. He/she is also responsible for effectively
communicating concerns and/or related issues to all
levels of management and performing guest service agent
duties as required, including check-in, check-out,
switchboard operation and reservations.

Job Requirements:
  • Must be able to effectively communicate both verbally
and written, with all level of employees and guests in
an attentive, friendly, courteous and service oriented
manner.
  • Must be effective at listening to, understanding, and
clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental
functions to meet deadlines.
  • Approach all encounters with guests and employees in
an attentive, friendly, courteous and service-oriented
manner.
  • Maintain regular attendance in compliance with
Highgate Hotel Standards, as required by scheduling,
which will vary according to the needs of the hotel.
  • Comply with Highgate Hotel Standards and regulations
to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify
problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including
anticipating, preventing, identifying and solving
problems as necessary.
  • Must be able to understand and apply complex
information, data, etc. from various sources to meet
appropriate objectives.
  • Must be able to cross-train in other hotel related
areas.
  • Must be able to show initiative, including
anticipating guest or operational needs.
  • Perform other duties as requested by management.
Job Responsibilities
====================
  • Must be able to work with and understand financial
information and data, and basic arithmetic functions.
  • Must be willing to cross train in other accounting or
hotel-related areas.
  • Must be able to prioritize job functions in order to
meet deadlines.
  • Perform guest services functions as required (i.e.
check guests in/out, take reservations, we-up calls,
etc.).
  • Audit and reconcile financial and statistical reports.
  • Prepare and distribute necessary daily reports as
required (i.e., Daily Operating Report, Discount
Programs, Tax Reports, etc.) according to hotel
standards.
  • Prepare and distribute month-end reports.
  • Audit and reconcile all Front Desk and Food & Beverage
Cashier’s work.
  • Audit, reconcile, consolidate, and transmit all credit
cards on a timely basis.
  • Prioritize job functions in order to meet deadlines.
  • Ensure accuracy of all numbers reported including
statistics.
  • Input and update financial information into corporate
communications network.
  • Perform daily, weekly, monthly and annual data
processing system functions as required.
  • Keep management abreast of any unusual operational or
financial events and/or deviations of policies or
procedures.
  • Ensure overall guest satisfaction.
  • Respond to governmental inquiries upon receipt.
  • Handle guest requests.
Job Qualifications
  • High School diploma or equivalent and/or one year of
progressive experience in a hotel or related field
required.
  • Guest Service Experience preferred.
  • Computer knowledge/skills required.
Complete health care package, including medical, dental,
vision, life, AD&D available after 60 days, 401(k) and
much more.

Highgate Hotels, L.P. - Generic - USE THIS ONE NOW - 18 months ago - save job - block
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