Night Stocker
Hy-Vee - West Des Moines, IA

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Job Description

Unloads product, opens containers, stocks shelves, and rotates product where necessary.

PRIMARY RESPONSIBILITIES AND FREQUENCY:

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
  • Makes an effort to learn customer’s names and to address them by name whenever possible.
  • Assists customers by: (examples include)
    • Escorting them to the products they are looking for
    • Securing products that are out of reach
    • Loading or unloading heavy items
    • Making note of passing along customer suggestions or requests
    • Performing other tasks in every way possible to enhance the shopping experience
  • Answers the telephone promptly when called upon and provides friendly helpful service to customers who call.
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
  • Unloads trucks, opens containers, stocks shelves, runs overstock on risers and rotates product.
  • Monitors for miss-picked items, reviews product outs, wrong deliveries, etc.
  • Organizes stock for greatest efficiency, cleans and restocks damaged items.
  • Tags the shelves with overstock in the back room and understock drawers.
  • Reports all new or different items for the scanning coordinator for input into the system.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled, on time, and works the scheduled number of hours.
  • SECONDARY RESPONSIBILITIES

  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.

  • CareersInGrocery.com - 8 months ago - save job - block
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