Under general supervision, provides a variety of administrative and customer service duties that support the mission and strategic imperatives of Denver Health’s Department of Obstetrics and Gynecology including secretarial support to faculty physicians and leadership team members. Assists with patient outreach, communication, and patient satisfaction initiatives. Documents and tracks data to assist with critical information tracking and report creation. Conducts hospital tours for obstetrics patients and families..
Education: High School Diploma or GED Certificate, Associate’s degree preferred.
Experience: Typically two years of secretarial experience or three years of clerical experience preferably in a health care setting.
Knowledge, Skills & Abilities: Ability to speak and comprehend both English and Spanish. Ability to express written thoughts in a clear and concise manner with appropriate grammar. Ability to clearly communicate verbally. Ability to follow written and verbal directions and complete assignments without unnecessary delays. Proficient in Microsoft Office (Word, Excel, Outlook – some familiarity with PowerPoint. Computer data entry skills. Ability to type 40 words per minute. Good proofreading skills. Ability to flexibly manage and organize multiple projects and complete routine work with minimal supervision. Ability to problem solve and appropriately refer unresolved issues to supervisor or clinical staff. Ability to function as a team member to attain goals. Ability to begin and complete assignments in a timely manner and adhere to work schedule. Arrives for meetings on time and is prepared. Able to demonstrate a willingness to learn new techniques, methods and to participate in new initiatives and other system changes.
Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 500-bed acute care medical center, Denver’s 911 emergency medical response system, eight family health centers, 13 school-based health centers, the Rocky Mountain Poison and Drug Center, the Denver Public Health Department, an HMO, an off-site 100 bed non-medical detoxification unit and The Denver Health Foundation.
As Colorado’s primary safety net institution, Denver Health is a mission-driven organization that has provided more than $4 billion in care for the uninsured since 1991. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving thirty percent of all Denver residents, or approximately 160,000 individuals and 40% of Denver’s children.
Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
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