Off Property Contact-
Festiva Development Group, LLC - Myrtle Beach, SC

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POSITION SUMMARY
The Off Property Contact (OPC) is responsible for introducing qualified prospects to Festiva through direct face-to-face interaction, resulting in the customer completing a 120 minute sales presentation on Festiva's resorts and Adventure Club.

ESSENTIAL FUNCTIONS
The OPC: *
  • Actively engages prospects in discovering and satisfying vacation needs while determining whether the customer meets or exceeds company qualifications and expectations. *
  • Schedules qualified couples and individuals to attend a 120 sales presentation on Festiva's resort and Adventure Club, building excitement about what they will see and hear and for the gifts they will receive in exchange for attending. *
  • Requests confirmation number from marketing operations staff for customer to attend presentation on set day and time; rescheduling customer if there is no availability. *
  • Secures a refundable seating deposit from the customer. *
  • Provides each customer with accurate and thorough directions to the sales reception. *
  • Reviews qualifications with customer and has customer sign the OPC invitation before leaving the OPC location, acknowledging they understand the qualifications. *
  • Represents Festiva in a positive manner through dress, conversation, and conduct at all times. *
  • Maintains the minimum standards set by management at all times.

OTHER FUNCTIONS

The OPC may also:

Generate leads and sells mini-vacation packages at applicable sites.

Attend regularly scheduled department meetings.

POSITION QUALIFICATIONS/REQUIREMENTS

Education/Credentials
A high school diploma or GED is preferred, but not required.

Experience
Experience in sales or the hospitality industry preferred, but not required.

Festiva's Core Competencies

Accountability: Ability to accept responsibility and account for his/her actions.

Adaptability: Ability to adapt to change in the workplace.

Customer oriented: Ability to take care of the customers' needs while following company procedures.

Enthusiastic: Ability to bring energy to the performance of a task.

Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.

Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.

Interpersonal: Ability to get along well with a variety of personalities and individuals.

Responsible: Ability to be held accountable or answerable for one's conduct.

Safety awareness: Ability to identify and correct conditions that affect employee safety.

Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills

Energy: Ability to work at a sustained pace and produce quality work.

Assertiveness: Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.

Persuasiveness: Ability to influence others to change position or to adopt a specific point of view.

Oral Communication: Ability to communicate effectively with others using the spoken word.

Competitiveness: Willingness to strive to get ahead or to finish projects.

Other Requirements
None at this time.

PHYSICAL REQUIREMENTS

N (Not Applicable)
Activity is not applicable to this occupation.

O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Add other physical requirements as applicable.

Physical Demands
Lift/Carry

Stand
C

Walk
F

Sit
O

Handling / Fingering
O

Reach Outward
O

Reach Above Shoulder
O

ClimbO

Crawl
N

Squat or Kneel
O

BendO

10 lbs. or less
O

11-20 lbs.
O

21-50 lbs.
O

51-100 lbs
O

Over 100 lbs
O

Push/Pull

12 lbs or less
O

13-25 lbs
O

26-40 lbs
O

41-100 lbs
O

WORK ENVIRONMENT

The OPC works out of both indoor visitor's welcome centers and outdoor booths, which may vary across location. This position requires constant standing and walking in various weather conditions. Frequent visual and noise distractions are common with this position and travel to other OPC locations within the area may be required.

Festiva Development Group, LLC - 22 months ago - save job