Provide office administration services in a fast paced, customer focused sales environment. Assist in all aspects of customer service including order processing and inventory management.
Assist in all aspects of inside sales support.
Respond to customer inquiries in a timely, accurate and appropriate manner.
Handles customer service for walk in and phone orders.
Assist with electronic order entry and processing (sales order, shipping documents, invoicing) utilizing JD Edwards Enterprise Resource Planning (ERP) software.
Promote safety throughout the branch.
Present a professional image to our customer through personal appearance and overall branch cleanliness.
Support Branch and Office Manager as needed.
Other duties as required.
Required Skills, Experience and Competencies:
Required: High School Diploma or equivalent.
Experience with the fertilizer industry preferred.
Requires excellent interpersonal skills between both customers and fellow employees.
Proficient with computers utilizing Microsoft Windows, Windows Office Suite, and JD Edwards Enterprise Resource Planning order entry system. JD Edwards practices and process training will be provided.
High level of professionalism.
Ability to work and contribute in a team setting.
Strong organizational skills with ability to prioritize multiple assignments.
Excellent attention to detail.
Strong oral and written communication skills.
Wilbur-Ellis Company - 13 months ago