Office Associate I (Warren)
Dept of Social Services - Local - Warren, VA

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This is a detail oriented position, requiring the ability to handle various office assignments in a variety of environments; may work individually or in a team environment. Will be required to work with numerous data entry programs and have knowledge of the policy and procedures for benefit programs. Requires the ability to sort and file alphabetically, numerically or by other established methods. Updates manuals, assisting benefit workers with monthly reports and reviews. Responsible for performing basic office support duties following the Local DSS office's administrative policies, practices, and procedures and working under close supervision. Answers phones and routes calls to appropriate staff; greets visitors, routes individuals to appropriate staff; sorts and files alphabetically, numerically, or by other established method; maintains and purges files and other records; copies and distributes documents; opens, sorts and distributes mail; types correspondence, memos, reports and or forms from written source documents. Position uses computers and office equipment in performance of typical/specific duties.

Minimum Qualifications
Working knowledge of: spelling, grammar, punctuation; basic arithmetic; and typical office software. Some knowledge of: office etiquette, office methods and procedures. Skill in: operating office machines including personal computers. Basic keyboarding skill is required. Demonstrated ability to: work well with others; perform basic mathematics, follow oral and written instructions; communicate effectively both orally and in writing, and perform a variety of office support tasks; read, write legibly and listen; follow instructions; file alphabetically and numerically; and work well with co-workers and public.

Preferred Qualifications
High school diploma supplemented with basic clerical experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Prefer prior work experience in a human services setting.

Special Requirements
All applicants are subject to a DMV/driving record check, CPS and Criminal History Search.

The investigation may include: fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks requested by the hiring authority.

Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency.