Location: Thurgood Marshall High School
The Office Manager will play a key support role, serving as the focal point for communication by mail, telephone and in person. The Office Manager will manage the flow of information within the school and will be responsible for maintaining all schools records. To be effective, the Office Manager must be organized and efficient, familiar with all necessary office equipment, including computers and computer programs for word processing, databases, and spreadsheets. Equally important is the role of the Office Manager as representative of the program. He or she must be flexible, personable, able to communicate the programs mission and vision, and possessed of the same EdisonLearning core values.
Responsible for creating and maintaining a welcoming and efficient front office that emphasizes organization, professionalism, courtesy, flexibility, and teamwork
Greet and announce all visitors appropriately
Use proper telephone etiquette and direct calls appropriately to school staff
Provide needed assistance and communicate effectively with Director and all staff
Be attentive, patient and fair with students
Treat parents as valued and respected customers
Maintain all records, including schedule, student waitlist (using applicable EdisonLearning systems/software), attendance records, and calendar
Responsible for recording, tracking and following up on student tardiness, absences and providing this information to the SIM and SSM, as required
Perform basic Accounts Payable and Accounts Receivable functions in the routine course of daily operations
Provide and/or manage standard operations, including, but not limited to:
Student entrance/exit procedures
Safety and emergency procedures/guidelines
Correspondence and schedule for Director
Business related processes as assigned by Director and/or Enrollment Coordinator (purchasing/expenses, invoices, shipping and receiving, etc.)
Coordination of volunteer hours/participation
Responsibility for all voicemail administration including setting up new mailboxes and changing site voicemail greeting for vacations, snow days, etc.
Internal: Site faculty and staff.
External: School visitors. Outside vendors, contractors.
Key Behavioral Competencies:
Thinks ahead to set up requirements in advance. Prepares effective program of activities; timetabling; etc.
Consistently tries new and different approaches to doing work
Demonstrates a strong sense of urgency by prioritizing and following through on commitments
Identifies potential obstacles to goal achievement and seeks assistance in addressing these obstacles
Detail oriented and ability to multi-task
Demonstrates ability to develop appropriate relationships with students in an alternative setting
Special Skills/Experience Required:
High school diploma required; postsecondary training or schooling preferred
Familiarity with office equipment such as computers, typewriters, fax machines, calculators, and photocopiers
Proficent in word processing and spreadsheet programs required
School district database maintenance preferred
Minimum of 3 years of experience in office management