On Call - Voice Captionist
HSN - Saint Petersburg, FL

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The Voice Captioner’s primary responsibility is to provide accurate captions of a live shopping network broadcast. The voice captioning will be performed using state of the art voice recognition technology. Voice captioning is captured when the captioinst speaks into a microphone the content of the live broadcast. He/she will, add speaker changes, and punctuation, as it is sent out simultaneous to the live broadcast.

Responsibilities include but are not limited to:
Maintain store, back up and continually update personal voice models.

Input new terminology, product information, and proper names using Vocabulary, Text Substitution Keys, and Dictation Macros.

Captioning involves maintaining the integrity of the grammar, message, punctuation and proper identifications of speakers and change in speakers using comparable broadcast standards.

Perform to the standards of quality that are established.

Utilize correcting tools and strategies while providing live caption, including but not limited to the use of the keyboard.

Make adjustments and corrections after every live caption session for accuracy improvement.

Monitor technical issues and report to supervisor.

Perform audio checks at the beginning of each captioning session and controls and maintains appropriate vocal volume.


Minimum Requirements:
HS Diploma/GED

General knowledge of windows based programs and the ability to operate programs in a windows based environment.

Proficiency in Word, Excel, and Outlook

Ability to adapt and learn industry related items

Ability to comprehend, listen, and communicate both orally and written.

Ability to multi-task in a fast pace environment without easily being distracted

Ability to build and maintain relationships across the organization with various levels of employees.

Strong memory-recall ability

Demonstrated ability to locate resources and come up with ideas and efficiencies to improve the work.

Ability to work independently or as part of a team to achieve the expectations of captioning for a live broadcast or for the completion of a project.

Demonstrated strong verbal skills - enunciation and clear speech

Ability to quickly learn the captioning software

Must be flexible in a 24 hour 7 day a week work environment, which may include working on holidays and/or weekends.

Job Field





FL-Saint Petersburg







Employee Status


Temporary / On Call

About this company
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HSN is a leading interactive multichannel retailer, offering a curated assortment of exclusive products and top brand names to its...