Assignment may be that of dedicated on site technician whereby reporting to the customers’ site on a daily basis
· Understands and adheres to Change Management procedures for all work performed
· Performs installation, service and maintenance on IPC and OEM provided products and networks.
· Escalation as required to IPC Support levels with technical issues raised through installation and/or maintenance problems
· Work with Sales and Sales Engineering to provide local support and for special applications to meet customer requirements
· Support of other IPC branch offices globally, when necessary
· Provide training to Technicians, Sales, Sales Support and other departments, when necessary
· Create installation and troubleshooting documentation, when necessary
· Travel as required for training and/or work assignments
· On call duties on weekends, holidays and evenings
IPC Systems, Inc. - 15 months ago
For nearly four decades, IPC Systems, Inc. has delivered innovation and mission-critical trading technology and connectivity...