Wesley Homes has an opening for an On-Call Administrative Assistant II on our Des Moines campus. This position will have the opportunity to work at the front desks at each of our buildings. It is a wonderful opportunity to interact with staff and residents.
The general functions of this position include: answering phones, greeting and assisting visitors, mail handling, computer work, some photocopying and distribution, some office machine maintenance, and teaming with other front desk staff to accomplish tasks of the Front Desk areas.
Greet residents, visitors, and staff with professionalism and a helpful manner, understanding that you are the first impression visitors receive when arriving. Ensure all visitors sign in and out of the guest book.
Maturity and sensitivity toward residents, staff and visitors.
Answer and route phone calls in a pleasant and articulate manner offering assistance to those seeking information and connection with Wesley Homes’ staff. Must be able to manage emergency medical calls and assist residents in need of nursing contact.
Word processing, photocopying, database input, spreadsheet and charting work as assigned. Assist with various assignments which may include resident mail, forms, and information gathering and dissemination; assist with the ordering of door plaques/nameplates.
Assist with overseeing common meeting room use activity and scheduling; scheduling and calendar production if necessary.
Assist with guest meal booking and reporting for billing.
Maintain order in work areas. Keep copy machines and fax machines stocked with paper and in good working order.
Work as a team member to ensure that assigned tasks are completed in a timely manner.
Work with Emergency Response System.
Other duties as assigned by the department lead.
Exemplary attendance and punctuality.
High school diploma or equivalent.
Able to answer telephones in a professional manner, take clear and complete messages and/or direct calls to appropriate person(s).
Microsoft Office experience.
Ability to operate office equipment, i.e., copier, fax machines.
Must be self-motivated, able to work independently, organized, able to prioritize work, and able to maintain confidentiality.
Pleasant demeanor and poised receptionist capabilities, including good communication and public relations skills; cooperative attitude when working with other staff members.
Professional business dress and appearance.
Maturity and sensitivity toward residents, visitors.
Ability to handle frequent interruptions.
Willingness to train to support other workstations and front desks as needed.
This is an hourly position and you will receive free parking.
Wesley Homes is a not for-profit organization that provides a network of services offering a continuum of care for older adults. It is affiliated with the Pacific Northwest Annual Conference of the United Methodist Church.
Wesley Homes has a non-discrimination policy and is an Equal Opportunity Employer.
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Wesley Homes is a mission driven not-for-profit organization that provides a network of services offering a continuum of care for older...