The On-Boarding Engineer is responsible for the successful on-boarding of clients onto the xStream Cloud Platform following the xStream On-Boarding methodologies and practices. This important client-facing role will act as the technical resource responsible for executing general on-boarding and support tasks including physical-to-virtual (p2v) and virtual-to-virtual (v2v) migrations, new VM provisioning, data migration, VM and application tuning, and basic network troubleshooting. This role will require strong communication and coordination skills to successfully execute several concurrent migrations at any given time.
Essential Job Functions
Collaborate with Manager and clients to determine most appropriate migration techniques for specific scenarios following the xStream On-Boarding methodology.
Execute technical activities to migrate client systems and data to the xStream Platform including Provisioning of VMs, Installing and configuring operating systems, provisioning storage, installing data migration utilities, executing preliminary migrations, coordinating testing, monitoring replication and coordinating technical cutover activities.
Provide innovation to the xStream On-Boarding process in order to achieve maximum efficiency
Provide hands-on support on technical issues during the on-boarding process
Assist in communicating cloud provisioning requirements to internal and external resources
Liaises with team members and leads to ensure a smooth handover of projects to the platform operations and managed services teams
Assists with the implementation of ISO standards in relationship to Virtustream’s services & procedures
QUALIFICATIONS - KNOWLEDGE - SKILLS:
5+ years technical operations experience
Industry recognized technical qualifications
Recent hands on experience in virtualization (VMware) as well as Server Administration of both MS Windows and Linux Operating Systems
Good communications skills both written and verbal
Enthusiasm and drive
Good time management skills
Ability to work alone and within a team
Ability to work toward meeting deadlines
Ability to work non-business hours as required
Virtustream Inc. - 8 months ago