On-call for Centralized Intake
Parsons Child and Family Center - Albany, NY

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*** This position is open for current Parsons employees only ***

SUMMARY

Receive calls for placement of clients during non-business hours. Position is paid per diem.

SERVICE RESPONSIBILITIES:
• Must be available approximately 4:30 p.m. - 8:30 a.m., including overnight hours, when on call

• Receive phone call requests for immediate placement of children from outside entities, including but not limited to County Department of Social Services (DSS) workers, Office of Mental Health (OMH) workers, Parsons Mobile Crisis Team workers

• Confirm calling agent is an authorized representative of appropriate referral organization

• Gather all pertinent information regarding request for placement

• Determine level of care that is being requested

• Maintain continuous knowledge of placement program utilization and vacancies

• Complete the admission with the appropriate program/provider

• Complete required documentation (e.g., Log Sheet) and notifications as required

Required Skills

Required Experience

EDUCATION

Bachelors degree or equivalent level of education and experience.

EXPERIENCE

Knowledge and familiarity with Parsons programs and systems.

Must possess strong communication and customer service skills.

Parsons Child and Family Center - 9 months ago - save job - block
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