Operations/Sales Assistant
Innopath Software - Sunnyvale, CA

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SUMMARY A veteran in the Wireless industry innoPath solutions focus on the support and care of mobile devices in an alwayson world Mobile operations and device manufacturers using innoPath technology avoid device returns and excessive support calls They improve their first call resolution and increase subscriber satisfaction We are looking for an OperationsSales Assistant to support the Operations Sales and Contracts departments to ensure the timely renewal of support and sales agreements and to track and report on customer usage of innoPath SaaS products This position involves administration communication audit review and will work with different areas of the organization DUTIES AND RESPONSIBILITIES Engage with operations sales and finance personnel on renewal needs and perform a variety of duties to enable day to day execution of the support and sales renewals business Assist with organizing details of customer agreements and pending customer milestones Support and influence process definition process refinement and new systems implementation Provide operational reports to monitor and manage services Responsible for the data integrity in innoPath’s CRM legal documents repository and operations and sales team support Ensure integrity of the legal documents repository on Blueridgecom Provide support for weekly sales reporting processes REQUIRED SKILLS EXPERIENCE 24+ years related experience in Project Management focused on tight deadline driven projects Selfstarter with the ability to work in a fast paced environment with minimal supervision Problem solver with the ability to probe and look past symptoms to determine the root causes of data integrity issues Strong attention to detail with a sense of ownership and commitment to achieving short and long term results Ability to work independently as well as a team player working with other departments to ensure timely and efficient service Confident engaging with all levels of management Solid communication skills Strong knowledge of the Microsoft Office Suite (Excel PowerPoint Word) Experience working with Blueridgecom andor a CRM (such as Salesforce) is helpful Capable skills in documentation of business requirements and user processes Experience andor knowledge of a sales operation environment is helpful REQUIRED EDUCATION Bachelors degree or equivalent work experience innoPath is an EOE For more information about innoPath check out our Facebook page httpswwwfacebookcominnoPath httpswwwfacebookcominnoPath Excel, PowerPoint, Word, CRM
About this company
Smart devices are demanding. They capture our attention, they require updating, and they frequently need fixing. innoPath helps device OEMs...