Operations Analyst (2102-95)
MDRC - New York, NY

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MDRC is seeking an Operations Analyst to join our Low-Wage Workers and Communities policy area to be part of a multidisciplinary team engaged in program evaluation and policy analysis primarily related to improving the lives of low-wage workers and families.


Among other projects, the Operations Analyst hired for this position will work on two initiatives, including the Social Innovation Fund-Family Rewards project, focused on conditional cash transfers programs, and the Family Self-Sufficiency Program Demonstration focused on public housing, work supports, and asset-building. The Analyst will work under the guidance and supervision of leading researchers and policy staff. The position provides the successful candidate an opportunity to:
  • Conduct reconnaissance and assess organizational capacity to recruit sites to participate in MDRC evaluations, including community-based organizations, government agencies, and other service providers;
  • Serve as liaison between selected sites and MDRC project directors and project teams;
  • Develop tools to use in providing technical assistance and program-related support to strengthen program interventions in national demonstration projects;
  • Assess and monitor ongoing program planning, implementation, and operations in multiple program locations and provide formative feedback; and
  • Provide support for general project management activities, including organizing meetings, updating work plans, and facilitating coordination across project sub-teams.

Prospective candidates should possess the following qualifications:
  • Graduate degree (master’s degree) and program operation experience or knowledge and skills are required, preferably in employment and training and/or in providing technical assistance to staff of public agency and/or nonprofit or community-based organizations;
  • Demonstrated interest in social policy issues affecting low-wage workers and families;
  • Understanding of quantitative and qualitative research methods;
  • Ability to work both independently and collaboratively as part of diverse teams;
  • Ability to transfer knowledge to other professionals;
  • Ability to handle multiple tasks and meet deadlines;
  • Excellent written, oral, and interpersonal communication skills, as well as analytical ability;
  • Proficiency in written and oral Spanish is a strong preference;
  • Sensitivity in conducting research and providing technical assistance in diverse communities and the ability to relate to program management staff, site staff, community residents, and program clients;
  • Comfortable working in a highly collaborative and fast-paced environment; and
  • Possession of a valid driver’s license and ability to drive.
The position requires travel and is based in MDRC’s California or New York office; some on-the-job training is provided. Salary and level will be commensurate with education and experience. Comprehensive fringe benefits offered.

Only candidates selected for further consideration will be contacted.

As an Equal Opportunity Employer, MDRC strongly encourages minorities, women, veterans, and persons with disabilities to apply. Legal work authorization required.

About this company
MDRC is a nonprofit, nonpartisan social policy research organization. We are dedicated to learning what works to improve the well-being of...