Operations Anaylst - England Carrier Services - (ECS)
England Logistics - Salt Lake City, UT

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DESCRIPTION

England Logistics (EL), the 10th largest freight brokerage firm in the nation, is looking for a key individual to fill the position of Client Service Representative. The main focus of this position will be to improve customer retention through superior customer service and improve efficiencies in our day-to-day operations. You will be responsible for assisting clients and other team members with every day questions, resolve problems, and maintain customer relationships.

DUTIES

This employee must be a hard worker, with a great attitude. This employee will also need to be well organized, and able to work in a high paced environment. The main responsibilities will be communicating with clients (phone and email), basic clerical work, and data entry.

QUALIFICATIONS

The required qualifications for this position include but are not limited to: Organized and effective under pressure Excellent verbal and written communication skills Ability to be successful in a fast paced environment with rapidly changing priorities. Attention to detail and accuracy Ability to multi-task in a windows based environment Enjoys working in a team oriented environment * Able to manage customer relationships Goal oriented Coordinates with administration to ensure account information is accurate Prepare and coordinate required reporting documentation Ensure goals are met by weekly quota We are looking for professionals that will ensure our company goals are executed and our tradition of outstanding service is sustained on a daily basis. People who will build momentum and energy from the moment they step into this role. Energy and sales results that will inspire and motivate team members to join them in our quest to find solutions, meet our goals, and provide exceptional service to our customers. If interested in applying, please go to: https://workforcenow.adp.com/jobs/apply/posting.html?clientengland&jobId25411&langenUS This employee must be a hard worker, with a great attitude. This employee will also need to be well organized, and able to work in a high paced environment. The main responsibilities will be communicating with clients (phone and email), basic clerical work, and data entry.

England Logistics - 7 months ago - save job - block
About this company
14 reviews
England Logistics offers a full suite of transportation and logistics services including: full truckload brokerage, dry and temperature...