Operations Manager
Lord & Taylor - Stores - Dulles, VA

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Job Description
: Role Mandate:
The Operations Manager is a senior-level store position. The Operations Managers assumes total store responsibilities in the absence of the Store Manager.

• Drive results through the appropriate behavior and strong partnership with other executives and store associates.
• Provides leadership and counsel to store team on driving sales and operating the building to achieve EBITDA (earnings before interest, taxes, depreciation and amortization).
• Establish and maintain stockroom standards to facilitate selling floor.
• Play a role in managing and delivering credit and gift card results to optimize sales performance.
• Collaborate with corporate resources to promptly resolve open issues.
• Always act with integrity, safeguarding company values and assets.
• Manage staffing and oversee scheduling objectives to enhance customer’s experience while maintaining financial control.
• Execute well-planned shortage and safety programs to support earnings objective.
• Anticipate, plan and execute supply ordering and selling floor replenishment as a key component of the customer experience.

• University or College degree in Business or related field
• 3+ years experience in retail industry
• Strong leadership and interpersonal skills
• Great communication and organizational skills
• Creative and analytical thinker
• Ability to adapt to changing priorities
• Advanced Microsoft skills
• Ability to coach, train and mentor staff

Note: Only applications submitted online will be accepted.
Lord and Taylor welcomes all applicants for this position, however only those selected for an interview will be contacted.

Lord & Taylor - Stores - 15 months ago - save job - block
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