Operations Representative-Fort Wayne IN
C.H. Robinson Worldwide, Inc - Fort Wayne, IN

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Company Description

As a global provider of multimodal transportation and produce services we operate through a network of more than 10,500 talented employees in offices throughout North America, South America, Europe, Asia, and Australia. We are the largest third party logistics (3PL) company in North America, and our services extend to more than 42,000 customers globally. Through our performance-driven culture and our proven track record of success, weve built a strong reputation as an industry leader. Voted by Fortune Magazine as one of Americas Most Admired Companies,' C.H. Robinson is a great place to accelerate your career.
Position Description

If you want to be part of an integral and progressive industry, consider a position with the industry leader, C.H. Robinson. As an Operations Representative you will ensure operational excellence by supporting both internal and external customers. The main focus of this position is to assist the sales team with managing carrier information and ensuring the accuracy of load information within our customized software systems. You will track and trace our shipments, make appointments, and communicate daily with carriers and sales representatives to ensure on time departures/arrivals. You will also provide customer service to our carriers and customers on a daily basis.
Customer/Carrier/Supplier follow-up
Answer incoming calls
Schedule appointments
Provide shipment information
Audit load information
Complete customer/carrier/supplier requests
Tracking and tracing

Effective communication skills
Attention to detail and accuracy
Ability to prioritize, multitask and manage time effectively
Excellent systems knowledge: MS Office and internet
High School Diploma or Equivalent

We offer excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a growing Fortune 500 company.
Equal Opportunity Employer

C.H. Robinson Equal Opportunity / Affirmative Action Employer

About this company
228 reviews
C.H. Robinson—accelerating careers with immense opportunities and professional growth within the global supply chain industry. Start...