Under limited supervision, coordinates the daily activities of the branch service staff, ensuring that bank customers are provided with professional service and accurate transaction processing. Possesses comprehensive knowledge of banking regulations, policies and procedures, and Bank products and services, and performs all job functions of a Customer Service Representative including transaction processing and new account opening. Provides job training to CSR staff and ongoing input on employee job performance to Banking Center Manager. Responsible for the branch in the absence of the Banking Center Manager.
Three years of applicable banking teller and operations experience; including some supervisory and leadership experience.
High School diploma or general education degree (GED); some college coursework