Operations Team Manager- Atlanta, GA
Bank Of America - Atlanta, GA

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This first-level operations management position, reporting to the Operations Manager, oversees a unit/section of the company?s internal operations activities. May manage multiple functions within an area and may have Team Leads reporting to them. Key responsibilities include supervision of associates in their day-to-day functions of resolving problems and executing transactions within specific operations units requiring immediate and frequent involvement with unit activities. Other key responsibilities will include motivating, coaching and developing associates to achieve optimal performance results. Performs all managerial functions, leads project work, and continually utilizes independent judgment. Less than 50% of time is spent doing actual production work. Typically 3-5 years of Operations experience. Must have 2 or more direct reports.

Qualifications

Minimum of five years leadership experience with a team of 20+ associates; minimum of two years in an operations role preferred.

Evidence of excellence in the following competencies: Leads from the front; listens to customers; expert problem solving capabilities; excels at identifying and mitigating operational risk; drives for results; ensures accountability for productivity, quality and risk mitigation; manages by fact; drives operational excellence; passionate about employee satisfaction; promotes teamwork; influences with impact; learns and adapts; coaches and develops employees; values diversity; work extra hours as needed.

Bank of America - 15 months ago - save job
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Bank of America Corporation is a bank holding company. Through its banking subsidiaries (the Banks) and various non-banking subsidiaries...