Operator/Scheduler - Senior Health Center, Part Time
St. Mark's Hospital - Salt Lake City, UT

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Under the supervision of the Clinical Manager; the Operator/Scheduler operates a multi-line telephone to process all incoming, outgoing, and interoffice phone calls. Assists the patient in scheduling appointments for the physicians. Encodes messages for the Nurses. Performs miscellaneous clinic communications and clerical duties as assigned.Key Accountabilities / Competencies1.

Must have a strong command in English Language, both oral and written.2. Able to demonstrate keen attention to details.3. Maintains warm, sensitive and cooperative relationships with patients, patient’s families, co-workers, department managers, administration, medical staff, etc. at all times.4.

Proficient skills and knowledge in multi-line telephone and computer applications.5. Able to receive and screen all incoming calls; routes all calls to appropriate extensions.6. Proficient in scheduling patient appointments for the physicians in practice management system7. Able to encode messages for the Nurses in an electronic messaging system High school degree or equivalentSome previous switchboard experience preferred.Excellent customer services skills; aptitudes in verbal and written communication.Clerical perception to accurately and quickly recognize names and numbers.Must be patient and courteous at all times, even under stressful situations.

HCA Inc - 2 years ago - save job
About this company
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St. Mark's Hospital provides a variety of health care services in Salt Lake City and surrounding areas of northern Utah. The hospital...