Order Management Lead (4:30pm-1:00am M-F, some weekends) - Chicago area
Empire Today - Northlake, IL

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Be part of
our excitement…

Be part of our growth…

Be part of Empire Today!

Empire
Today, LLC is a leading home improvement and home furnishings shop-at-home
company. We offer a wide variety of products including carpet, hardwood,
laminate, ceramic, vinyl flooring and window treatments. We've been in business
for over 50 years and have a presence in most major metropolitan areas
throughout the country.

This is an exciting time for Empire Today, and we need
dedicated, enthusiastic people to help us grow! If you are someone who
thrives on challenge and believes that you can positively impact our business
while making change happen, then we invite you to apply to be a part of the
Empire team!

JOB
TITLE: Order Management Lead

DEPARTMENT:
Order Management Department

REPORTS
TO: Sr. Manager, Order Management

POSITION
SCOPE

This position assists
in overseeing and leading the Order Management Department.

ESSENTIAL
DUTIES AND RESPONSIBILITIES

Ensure accurate processing and completion of
all orders by the department
Audit orders for correctness
Troubleshoot or assist in correcting inaccurate
orders by contacting appropriate parties within the company
Assist Order Entry Associates in processing
orders when the orders coming in become excessive
Coach associates verbally on issues or mistakes
that occur

KNOWLEDGE,
SKILLS AND ABILITIES

Typing speed of minimum 50 WPM with 90%
accuracy
Aptitude to learn and become proficient with
new proprietary systems
Detail-oriented
Pro-active as well as strong time management
skills
Superior problem solving skills
Excellent written communication

Education: High School Degree or GED required.

Computer
Knowledge Requirements: MS Word, Excel and Outlook

Our
employees enjoy a casual, yet results-oriented environment where we value
creativity, teamwork and innovation. To take your first step toward joining our
winning team, please apply today by clicking the following “APPLY ONLINE”
button.

Empire Today - 23 months ago - save job
About this company
107 reviews
Our mission at Empire Today® is to secure loyal customers for life. Our employees strongly believe in this mission and work hard every...