Order Processor
McGraw-Hill Education - Texas

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The purpose of the Order Entry Processor is receiving customer orders via mail, fax, and e-mail and keying customer orders into Oracle for processing.

Essential accountabilities:
  • Keys customer orders and samples
  • Verifies customer orders to ensure accuracy prior to processing
  • Keys adjustments to customer accounts due to errors on orders
  • Follows up on orders with internal customers
  • Coaching and tracking monthly Key performance indicators for quality and productivity
  • Receives customer orders and samples through mail, fax, and e-mail
  • Inputs orders and samples into Oracle for processing

Required Skills Required Skills:
  • High school diploma or equivalent
  • 1-2 years’ experience in data entry or order management
  • Excellent written, verbal and interpersonal communication skills
  • Proficiency with Microsoft Office Suite(Outlook, Word, Excel)
Desired Skills
  • 1-2 years’ experience with digital management content,
  • 1-3 years’ experience in MHE product line
  • Proficient in Oracle and SalesForce.com
  • Analytical skills
  • Adaptability
  • Prioritizing
  • Multitasking
  • Decision Making/Problem Solving skills
  • Attention to detail
  • Organizational skills
Required Experience About the Company

McGraw-Hill Education is a leading innovator in the development of teaching and learning solutions for the 21st century. Through a comprehensive range of traditional and digital education content and tools, McGraw-Hill Education empowers and prepares professionals and students of all ages to connect, learn and succeed in the global economy. McGraw-Hill Education has offices in 33 countries and publishes in more than 65 languages.

The mission of McGraw-Hill Education is to create a smarter, better world through our people, products, and our work in our communities. We are making sure our customers get the information they need to succeed. People who work here want to make sure that happens and see the positive impact of what we do in education. If you possess the above qualifications, and are dynamic, motivated, and passionate about educational publishing, please apply through our online system.

McGraw-Hill Education is an equal opportunity employer. Only electronic job submissions will be considered for employment. For special accommodation due to disability, please email webmaster@mcgraw-hill.com and your request will be forwarded to the appropriate individual.

About this company
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McGraw-Hill Higher Education is a premier provider of print and digital teaching and learning solutions for the post-secondary and higher...