Outpatient Service Coordinator - Nephrology
SCHC Pediatric - Philadelphia, PA

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1305006031

Description

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Job Summary:
Provide a full range of front desk operations in a busy medical practice, as well as provide customer service to patients, families, physicians and staff, as needed. Serves to meet basic patient care/service needs and provides clerical functions from the Practice. Functions as a member of the practice and promotes comfort and satisfaction using a customer driven process under the direct supervision of the Practice Coordinator/Director Practice Plan Operations. Assists with maintaining confidentiality of all medical records/work place information and a clear working environment.

Skills & Abilities:
Customer service orientation and skills in problem solving. Effective communication and interpersonal/behavior skills. Ability to handle fast paced/stressful situations in a calm manner. Ability to respond to emergencies and unpredictable situations exercising good judgement. Demonstrates good organizational skills and attention to detain/accuracy. Knowledgeable of medical terminology. Demonstrates initiate and ability to work independently. Clerical and record keeping skills. Ability to facilitate charge entry. Experience with ICD and CPT coding preferred.

Qualifications

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Training & Education:
High School graduate or equivalent required. Some college credits preferred. Computer/data entry courses a plus.

Experience:
Minimum two (2) years experience with scheduling systems and front desk responsibilities in a high volume, fast paced practice. Data entry and typing experience required.

Supervisory Responsibility: None

Required Licenses: None

Job

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Clerical/Administrative

Primary Location

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PA-Philadelphia

Hospital/Facility

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483-SCHC Pediatric - Philadelphia, PA

Job Type

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Full-time

Shift Type

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Days

Shift begin time

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8:30 AM

Shift end time

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5:00 PM

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