Outreach Social Worker
Mercy - Baltimore - Baltimore, MD

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Develop and implement treatment planning and resource linkage to targeted patients and service providers identified by Mercy Medical Center and Health Care for the Homeless to ensure individualized and timely care plans. Targeted populations include, (1) Health Care for the Homeless (HCH) patients seeking MMC specialty care, (2) Frequent visitors to the Emergency Room (ER), and (3) Patients diagnosed as pregnant during ER visit.


-Master of Social Work degree preferred
-Two (2) years post graduate experience in a health care setting is preferred
- License Requirements LGSW, or LSCW. LCSW-C preferred.
-Must possess a thorough working knowledge of support services in a direct services health care setting is needed, including crisis intervention, support counseling and discharge planning.
-Must possess excellent written and verbal communication skills, particularly in face-to-face personal contact with patients and medical providers.
-Must have working knowledge of community information and resources for referrals. Discretion in handling highly confidential information from patients and medical records, and the ability to work with highly diverse populations.
-Must be able to work independently with very minimal supervision.
-Must be computer literate.
-Must be able to read, write, and speak the English language in an understandable manner.
-Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
-Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
-Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
-Must be able to follow written and oral instructions.

Other requirements
Must be comfortable working with homeless and/or low-income individuals.
-Ability to both link clients to community resources and cultivate relationships with key resource contacts
-Able to exchange information and communicate with the client, any available family members, other HCH & MMC providers, and community agencies.
Able to interpret facts and advise.
Able to take initiative and problem solve. -Familiar with Baltimore City and the locations of relevant service providers.
-Able to work with ill, disabled, emotionally upset and sometimes hostile clients.
-Is subject to frequent interruptions.
-Fluency in Spanish preferred.

Temp Pool: