Overpayment Resolution Team Lead
Shared Services - Houston - Houston, TX

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Assists Overpayment Resolutions Manager with the training and supervision of the resolution department. Performs daily discrepancy account resolution and coding.
      Provides introductory and ongoing training and education to staff to ensure that policies and procedures are followed
      · Meets with the Manager regularly to effectively communicate and resolve overpayment issues, set and prioritize goals and improve processes
      · Assists with staff communication, providing updates, resolving issues, setting goals and maintaining standards
      · Maintain established departmental policies and procedures, objectives, patient, and customer service policies
      · Assist with payroll activities for team members (i.e., time cards, edit sheets)
      · Assist manager with development and implementation of department and project action plans
      · Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"
      · Perform validation of discrepancy reason codes assigned by Discrepancy Analyst
      · Initiate refunds of identified overpayments and clears discrepancies from the log
      · Monitor take-backs and initiate refunds as appropriate.
      · Other duties as assigned
      · At least one year of related experience required
      · Prior supervisory experience preferred