POLICE CLERK I/II
City of Modesto, CA - Modesto, CA

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Police Clerk's perform a variety of specialized clerical duties applicable to a police operations environment that includes multi-tasking with heavy public contact, record keeping, document processing, typing, word processing, heavy data entry and filing; and to perform related work as assigned.

DISTINGUISHING CHARACTERISTICS

Police Clerk I - This is the first working level of the class in this series, competent to perform a variety of office support and clerical duties while learning operations and procedures specific to the Police Department. Positions are characterized by the presence of clear guidelines from which to make decisions and the availability of supervision to provide guidance in non-routine circumstances. Specific duties, including the amount of public contact, typing, word processing, use of an on-line computer system, and direct support for functions of the unit, will vary depending on assignment. Positions in this class are flexibly staffed and I's typically advance to the II level after a minimum of 12 months and demonstration of proficiency that meets the requirements of Police Clerk II.

Police Clerk II - This level performs the more complex and difficult clerical and office support work requiring specialized knowledge and skills, and the use of a high degree of independent judgment. Specialized knowledge may involve functioning as an advisor to other department personnel on department practices or procedures.

The Police Department operates 24 hours per day, 7 days per week. Work assignments may include a modified 4/10 work schedule consisting of four consecutive duty days followed by four consecutive days off, as specified in the Memorandum of Understanding. Rotating shift hours are as follows and include holiday and weekend work assignments.

7:30 a.m. to 6:00 p.m.
12:30 p.m. to 11:00 p.m.
10:00 p.m. to 8:30 a.m. Employees assigned to swing shift receive an additional shift differential pay of $6 per shift and when assigned to graveyard shift receive an additional shift differential pay of $8 per shift. Police Clerks are required to buy and wear a uniform. The City provides $65 per month uniform allowance.

The following information is provided for you to use as a reference and as a planning tool in scheduling time off. The Human Resources Department is UNABLE to schedule make-up examinations.

Tentative Testing Schedule

Written Test: February 27, 2013

ESSENTIAL AND MARGINAL FUNCTION STATEMENTS:
Essential and other important responsibilities and duties may include, but are not limited to, the following: Manage and provide information to the public and to City staff that requires the use of judgment and the application of policies, rules or procedures. Copy, sort, file, retrieve and distribute a variety of documents and police reports, citations, warrants and other materials to appropriate personnel and to appropriate agencies. Type, word process, record and file a variety of police records, reports and materials including memos, letters, reports, complaints, declarations, booking information, warrants, citations, and crime and traffic reports from hard copy or dictation. Assemble, code, index, record and summarize a variety of police data including serious crime offenses, stolen, stored and towed vehicles, crime reports, booking sheets, file field interrogation cards and related documents. Type or word process complex and sensitive correspondence, reports, forms and specialized documents from drafts, notes, dictated tapes or brief instructions; may compose routine correspondence and brief reports. Handle basic financial transactions, which may include billing, invoicing, ordering of supplies and receiving monies. May prepare, update, and maintain a variety of calendars, schedules and appointments. Marginal Functions: Perform related duties as assigned.

MINIMUM QUALIFICATIONS:
Police Clerk I

Knowledge of:
Use and operation of personal computers and common computer applications.

Basic office practices and procedures, including filing systems and operation of standard office equipment.

Correct English usage, including spelling, grammar, and punctuation.

Business writing and standard format for typed materials.

Basic business arithmetic, including percentages and decimals.

Ability to:
Read and apply rules, policies, and procedures.

Organize, prioritize and coordinate assigned work flow.

Respond tactfully and effectively with a variety of people in hostile and/or difficult circumstances.

Type at a reasonable speed necessary for successful job performance.

Make accurate arithmetic calculations.

Prioritize work and coordinate several activities simultaneously.

Use initiative and sound independent judgment within established guidelines.
Operate standard office equipment including personal computers and centralized telephone equipment.

Establish and maintain effective working relationships with those contacted in the course of work.
Police Clerk II

In addition to the qualifications for Police Clerk I:
Knowledge of:
Police Department policies, procedures, processes and forms.

Police Department records management system.

Ability to:
Perform basic functions of an electronic office including personal computing, specialized applications and database common to law enforcement agencies.
Perform specialized processing, procedures and office support tasks related to the Police Department.
Experience and Training Guidelines Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Police Clerk I

Experience:
Eighteen months of responsible clerical experience in an office setting that includes public; contact, common personal computer applications such as word processing, spreadsheets, and record keeping.

Training:
Equivalent to high school graduation.

License or Certificate:
Possession of or ability to obtain, an appropriate, valid California driver's license.
Other Requirements: Must be able to pass a background investigation.
Police Clerk II

Experience:
Two years of responsible clerical experience in a law enforcement agency which has included word processing, multitasking, and electronic office or twelve months as a Police Clerk I with the City of Modesto.

Training:
Equivalent to high school graduation.

Vocational or college level course work in business administration or a related field is desirable.

License or Certificate:
Possession of or ability to obtain, an appropriate, valid California driver's license.

Other Requirement:
Must be able to pass a background investigation.

PHYSICAL AND MENTAL REQUIREMENTS:
Mobility : frequent use of keyboard; frequent sitting for long periods of time; occasional bending or squatting. Lifting : frequently up to 10 pounds; occasionally up to 25 pounds. Vision : constant use of overall vision; frequent reading and close-up work; occasional color and depth vision. Dexterity : frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching. Hearing/Talking : frequent hearing and talking, in person and on the phone. Emotional/Psychological : frequent decision making and concentration; frequent public and/or coworker contact; occasional working alone. Environmental : frequent exposure to noise. WORKING CONDITIONS
Work is performed in a typical temperature controlled office environment subject to typical office noise and environment. Some positions may be assigned to remote locations. Positions require working a variety of shifts, weekends and holidays on a rotating basis and travel is rare. Wearing a City-approved uniform and related equipment is required unless assigned to the drug unit.

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