Position: Retail Pre-Delivery Customer Service Representative
Nameplate: The Bon Ton Stores, Inc.
Employment Status: None
Location Name: Naperville Furniture Warehouse
Zip/Postal Code: 60540
Requisition Number: 19664
Does logistics interest you? Coordinating deliveries and working with the customers, associates and warehouse team to ensure proper and timely delivery of merchandise is key to the Pre-Delivery Customer Service Representative.
This type of Customer Service Representative is responsible for receiving pre-delivery calls from customers, store associates, delivery service and warehouse associates regarding delivery of big ticket purchases. They also determine how to address the customer issues and following through until there is resolution.
We’ll value your:
Logistics is crucial to the overall operation. If you’re looking for a career in logistics, this is a great place to start.
- Must have excellent communication and customer service skills
- Be detail oriented
- Proficient with data entry