Tufts University - Medford - United States

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Public Safety supports the university community by providing various services and programs that contribute to maintaining campuses that are reasonably safe and secure.

The Public Safety Dispatcher I is a strong customer service position that operates the Public Safety Communications Center on the Medford campus, receiving emergency and non-emergency telephone calls, after-hours maintenance requests, monitoring computerized alarm and access control systems, providing police and EMS dispatch and radio communication management, providing in-person customer service and providing necessary clerical support for the department. Some tasks may be life-safety related and thus place a critical emphasis on a successful outcome. May be required to work rotating shifts on nights, weekends and holidays. May be required to report for duty at any time, including during states of emergency and university closings. Must receive, upon hire or promotion, training on the Massachusetts Police Accreditation Process and its requirements, Ethics Training, Harassment and the Department's mission, values, and goals.

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