From coast to coast, Rural/Metro employees are tied together by their overwhelming desire to help others. Every day and every call for our team of highly-trained professionals is different than the one before.
At Rural/Metro, we celebrate the successes of our team members, and doing the right thing for those we serve.
Rural/Metro is a leader in private ambulance and fire protection services in 21 states and more than 700 communities nationwide. Rural/Metro has provided high-quality patient care, met and exceeded the expectations of the communities we serve, and invested in the success of our employees since 1948.
Responds to emergency and non-emergency requests, provides Basic Life Support (BLS) and/or
Advanced Life Support (ALS) as needed, and transports sick or injured persons to the appropriate medical facility and complies with appropriate state Department of Health Standards.
- Respond to calls in a timely manner based off Company protocols.
- Meet and exceed Contractual response times.
- Represent the Company by being courteous, professional, and a patient advocate.
- Operate and drive an ambulance with regard to state and company safety policies.
- Monitor communication equipment to maintain contact with Communications Center.
- Comply with all protocols for treatment and transportation of the sick and injured as defined by the Company, local, and regional Medical Control.
- Determine nature and extent of illness, injury or magnitude of catastrophe, to establish medical procedures to be followed or need for additional assistance, basing decisions on statements of persons involved, examination of patient or patients and knowledge of emergency medical practice.
- Communicate with medical personnel at emergency treatment facility to obtain instructions regarding further treatment and to arrange for reception of victims at treatment facility.
- Maintain and replenish vehicle, equipment and supplies as needed.
- Maintain a clean, professional appearance while maintaining a courteous, professional, and ethical behavior while working cooperatively with other members of the health care system, co-workers, and the public.
- Perform other duties as assigned including those specific to the local operation.
- Regular attendance consistent with scheduled hours. Willing to work overtime as needed.
- Uses care and respect with all equipment and supplies.
- Ability to accurately map to a designation.
- Practice within your certification skill set.
- Provide general medical care and treatment to patients in both emergent and non-emergent settings as defined by state and local regulatory agencies.
- Neatly and accurately document pertinent patient information on all required forms/documents. (Patient Care Records, Supplies, Medicare Signature Forms, and PCS forms)
- Turns in appropriate documents prior to leaving duty.
- Maintain a safe and healthy workplace in accordance with all appropriate OSHA standards, company policies and local standard operating procedures.
- Ensure that all required Certifications are current and remain current.
- Attend all Company required OSHA training, annual training, and all mandatory Company updates. Complete the training in the allotted time the Company sets.
- Maintain knowledge about job and medical field.
Reviews paperwork for accuracy and correct process.
- Must participate in scheduled and unscheduled onsite compliance audits.
- Implements corrective/preventive measures as determined by the Corporate Compliance/Audit Committee.
- Cooperates with Internal Audit, Compliance and HR on any recommendations and changes to compliance and legal workflow issues.
- Takes swift and immediate action in accordance with Internal Audit and Corporate Compliance on any areas of concern.
Complies and enforces all policies and procedures.
- Has successfully completed all required Compliance Training within the required time period.
- Has had no compliance related corrective action during the current review period.
- Current state EMT-P (Paramedic) Critical
- Care certification as required by County and/or State.
- Current CPR Pro certification card
- Current ACLS certification
- Current PALS certification preferred.
- Current ITLS certification preferred.
- Current state Driver’s License in good standing.
- Current state Ambulance Driver’s Certificate in good standing (if applicable).
- Satisfactory driving record in accordance with the Company’s Driving Policy.
- Excellent communication and customer service skills.
- Ability to work cooperatively with other employees and medical agencies to provide the highest level of patient care.
- Ability to read and interpret all required documents and write required reports and correspondence.
- Other qualifications/certifications specific to the local operation and/or contract requirements.
- Satisfactorily meet Company physical assessments/tests.
Physical Requirements :
Physical ability to perform all tasks required in the performance of typical Paramedic-Critical Care duties. While performing the duties of this job, the employee is occasionally required to bend/stoop, push, pull, lift, climb.
Occasionally: Work at heights.
Frequently: Lifting and carrying up to 150lbs
Constantly: Hearing/listening, clear speech,
Occasionally: Analyzing, judgment.
Frequently: Memorization, perception/computation, problem solving, simple and complex math skills, reasoning.
Constantly: Ability to follow simple and complex written and verbal instructions. Ability to read, speak, and understand English.
Occasionally: Fatigue, intense tasks
Frequently: Repetitive tasks, high pressure.
Constantly: Ambulance, company owned cell phone, company owned communication equipment.
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Occasionally: Inside for Special Events
Frequently: Works around others, works alone, face-to face and verbal contact with others, inside, noise, extended day.
Constantly: Works with others, face-to-face and verbal contact with others, withstand varied environmental conditions such as extreme heat, cold, and moisture. The Company is a 365, 24/hr per day, 7 day per week operation. Evenings, weekends, and holidays.
This brief summary is not an all-inclusive description of job
duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Rural/Metro is a proud Equal Opportunity employer, m/f/d/v.
Rural/Metro Corporation - 16 months ago