Sales Associate : Full-Time, Seasonal. Specialty Sports Venture (SSV). Vail, CO.
Vail Resorts' retail and rental operations are conducted through Specialty Sports Venture (SSV), a majority owned subsidiary. SSV operates over 160 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear. We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Denver’s Front Range and the San Francisco Bay Area.
Sales Associates are responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets.
Key Responsibilities and Accountabilities:
Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
Establish professional, yet personalized rapport with customer upon contact; by phone or in person
Answer all questions, providing detailed information, and establishing trust with the customer to close of sale
Describing and promoting product in line with customer's express needs as well as promoting purchase of related products
Stocks shelves, counters, or tables with merchandise
Promote extended warranty/maintenance agreements, parts and accessories purchase
This position is critical to the delivery of world class service and it is the responsibility of staff members to be friendly, courteous and helpful under all circumstances.
Previous retail sales experience, strongly preferred
Maintain a working knowledge of products and trends within the industry
Previous snow sport industry experience, strongly preferred
Ability to communicate fluently with co-workers and guests in accurate spoken and written English
Commitment to exceptional customer service
Basic computer skills
Ability to work a flexible schedule; including nights, holidays and weekends
Compensation: Starting at $9.50 per hour, depending upon experience
As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.
Some of the benefits include:
Free ski pass to our world-class resorts
Seasonal Health Insurance plan
Retail discounts at our stores
Excellent training and professional development
Employee Assistance Program (EAP)
Have fun. Serve Others. Do Right. Drive Values. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and a commitment to creating an Experience of a Lifetime to our stakeholders.
Vail Resorts is an Equal Opportunity Employer
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