We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace, perform pre-employment substance abuse testing and criminal background screening. Discover The Renaissance Blackstone, a downtown Chicago luxury hotel near Grant Park. This downtown Chicago hotel has been a favorite of movie stars, sports legends, royalty and presidents since 1910. Thoughtfully restored to its original grandeur, this Michigan Avenue hotel features French Beaux-Arts architecture and over 1,400 contemporary works by local artists. The Blackstone boasts stunning guest rooms and suites, while Mercat a la Planxa serves modern Catalan cuisine in a unique Mediterranean setting. Host unforgettable affairs inside the magnificent Crystal Ballroom and marvel at 11,396 square feet of lavish meeting space. Located just steps from Chicago's major attractions including McCormick Place, Grant Park, Soldier Field, Art Institute of Chicago, Field Museum, Millennium Park, Navy Pier and Shedd Aquarium. Welcome to The Legendary Blackstone Renaissance.
Key Responsibilities 1. Develops enthusiastically satisfied customers all of the time: Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Offers customer demonstrations and samples using brewing equipment. Customers creates opportunities for customer to interact with the product. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behaviour by taking care of customer needs. 2. Provides quality beverages consistently for all customers: Prepares beverages to standards. Follows health, safety and sanitation guidelines for all products. 3. Maintains Quality store operations: Follows store policy and procedures for operational flow at each station. Follows standards for merchandising, stocking, rotating and storing products. Performs cleaning tasks in accordance with the duty rosters and cleaning standards and works as a store team member. Presents oneself professionally and demonstrates clear communication. 4. Contributes to store profitability: Follows cash handling procedures and cash register policies. Follows inventory stocking and recording guidelines. Contributes to store goals for increasing sales and improving profits. 5. Takes responsibility to learn all aspects of the barista position: Is responsible for self-initiated learning. Learns and demonstrates creating the Starbucks Experience. Learns and demonstrates all performance standards.
Previous customer service experience required.
Previous Barista experience preferred.
Must be able to work flexible hours, including Weekends and Holidays.
Sage Hospitality Resources is one of the nation's leading hotel management and development companies, specializing in management and development of full service and limited service hotels nationwide. We are recognized as an innovative leader in the industry as an operator, employer, developer, and investor. In every business activity, Sage is focused on its vision - "To be recognized by our customers as the best in our business."
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Hcareers.com - 19 months ago
Sage Hospitality Resources is wise to the ways of luxurious lodgings. The company is a leading hotel developer and operator with about 60...