Part-Time Customer Happiness Specialist
One Click Ventures - Greenwood, IN

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At One Click Ventures, we're passionate about serving our customers and we're seeking a candidate who shares in that passion. As the Customer Happiness Representative, you will provide excellent customer service by handling all business transactions with the highest degree of courtesy and professionalism, strategically leveraging customer feedback, and driving continuous improvement. Candidates are expected to ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. The Customer Happiness Specialist will work approximately 24 hours per week and needs to be available between the hours of 9am to 7pm on Monday, Thursday, and Friday.One Click Ventures has been named by Inc Magazine and the IBJ as one of the fastest-growing privately held companies in Indianapolis and is the recent recipient of the 2012 Best Places to Work in Indiana Award. Since 2007, revenue has grown over 1000% and we have been profitable and debt-free.We promote an entrepreneurial, friendly culture that applauds innovation and results, and embraces change. Our smart, intensely-driven team members are challenged to reach higher and think outside of the box, while enjoying high levels of collaboration and the luxury of coming to work in jeans and flip flops. We believe in doing things right and having fun along the way. If you share our passion for innovation and the opportunity to navigate uncharted waters, and wish to have the chance to have an immediate impact working with a highly motivated group of people who love what they do, we want to hear from you.Responsibilities: Give every customer an extraordinary experiencePlace orders and provide solutions for customer inquiries and needs via telephone, e-mail, and live online chatEvaluate customer needs and guide customers to products that fit those needsWork on special projects to enhance customer value and satisfactionImplement the tone and voice of the company; ensure that it resonates with the appropriate target audienceHelp coordinate customer support activities for new product and store launches'Provide feedback to management team regarding customer concerns; initiate analysis to determine correction action requiredLearn and understand our brands, products, and customer baseCreate and achieve performance goals in line with the company's goalsQualifications: Passion for customer service and problem solvingExcellent verbal and written communication skillsStrong computer skills including in-depth knowledge of the InternetIntermediate MS Office skills, particularly Word and ExcelSuperior organizational and time management skillsProven track record of driving resultsSelf-motivated with ability to summarize data and identify trends"Can do" positive attitude and strong sense of customer empathySolid organizational skills with high attention to detail and accuracyAbility to multi-task and successfully manage in a fast-paced, complex environmentRespect for and exemplification of all eleven of One Click's Core ValuesExperience in a Customer Support environment is a plus, but not requiredBilingual candidates are encouraged to applyCompensation Benefits: Competitive compensation Flexible scheduleDiscounted team member purchasesContinuous learning and opportunities for career advancementHow to Apply: This job is a part-time position located at our facility in Greenwood, IN. Candidates will work approximately 24 hours per week and must be available from 9am to 7pm on Monday, Thursday, and Friday.- Visit our open positions page at and select the Part-Time Customer Happiness Specialist position- Fill out our online application and explain why this position is a good fit for you.- Upload a resume and cover letter that showcases your work history and skills.Thank you very much for your interest in joining the One Click Ventures team. Our company is growing, our industry is growing, and our people are growing. The fact is, when you work at One Click, the opportunities for professional growth are limitless.

Keywords: one click ventures, one click ventures jobs, Greenwood Indiana, part-time jobs in Greenwood Indiana, customer service positions, part-time work

About this company
One Click Ventures is a rapidly growing network of market-leading online stores, fueled by acquisitions, technology, and cutting-edge...