The National Multiple Sclerosis Society is a collective of passionate individuals who want to do something about MS now – to move together toward a world free of multiple sclerosis. MS stops people from moving. We exist to make sure it doesn’t.
The Northwestern Ohio Chapter of the National MS Society, located in Maumee, OH is seeking a Part-Time Direct Services Coordinator to focus on administering the chapters’ direct services programs through a coordinated plan of operations that meets the needs of people with MS and their families.
The individual in this role will report to the Director of Programs & Services and will focus on facilitating access to community programs and services, and collaborating with community agencies. The PT Direct Services Coordinator is responsible for providing information and referral assistance to individuals with MS and their families; for aiding individuals in securing financial assistance and for coordinating health and wellness assistance. They are also responsible for community outreach and serve as a lead on the Chapter’s Clinical Advisory Committee.
- Seeks, builds and maintains a complex array of internal and external relationships—staff, volunteers, vendors, service providers, and individuals living with MS and their families.
- Identifies community resources helpful to people with MS.
- Cultivates and maintains relationships with health care providers to maximize the quality of, and access to, MS health care.
- Coordinates the chapter’s Respite Care program.
- Coordinates the chapter’s Direct Assistance program.
- Implements programs for newly diagnosed individuals each fiscal year.
- Conducts follow-up with newly diagnosed individuals and addresses requests and concerns from the Society’s Information & Resource Center.
- Coordinates the chapter’s Knowledge is Power program.
- Maintains confidential client information in the Society’s database.
- Assists with client programs and events.
- Develops resources and participates in community outreach and development activities.
- Represents and promotes the Chapter’s mission in all aspects of the job.
- Bachelor’s Degree in Social Work, Human Services or related field.
- Two- to five-years of experience in resource identification and community development.
- Experience and/or familiarity with health care providers and health care setting.
- Experience in the non-profit environment is a plus.
- Demonstrates strong communication skills, including writing and speaking with individuals and being receptive to others.
- Demonstrated abilities in working with diverse populations, listening, dealing with ambiguity, and problem identification and resolution
- Proven abilities in setting priorities and working independently.
- Demonstrates a positive attitude and compassion toward people with MS, people with other disabilities, and an awareness of disability and empowerment issues.
- Proven abilities in making decisions, handling high-pressure situations and resolving conflict.
- Skilled in organization and management of human services programs.
- Skilled in large database environment with proven attention to detail.
- Ability to work with a wide range of volunteers.
- Skilled with MS Office including Word, Excel and PowerPoint.
- Ability to periodically attend meetings, programs and events in the evenings and on weekends.
- Travels throughout the Chapter’s territory—26 counties in Northwestern Ohio.
- Ability to lift and carry program supplies and materials.
- Willingness to carry out other duties as assigned.
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