Part-Time Teller-Senoia
Bank of the Ozarks 59 reviews - Senoia, GA

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Job Purpose and Scope:

To attract new customers, to serve existing customers both in person and by telephone; to provide the kind of service which would make people want to do business with Bank of the Ozarks.

Essential Job Functions:

  • Arrive at work promptly as scheduled, following written security procedures.

  • Provide assistance to customers in lobby, drive-through, and over the telephone, and online adhering to bank policy.

  • Accurate utilization of the teller system and computer system.

  • Daily reconciliation of teller cash drawer, with high level of accuracy.

  • Sell bank products and services.

  • Complete Mortgage Loan, Trust, First Data and IPI referrals.

  • Preparation of Cashier’s Checks and Traveler’s Checks and daily reconciliation of such items.

  • Regular use of fax, copier, check protector, and currency counter.

  • Daily balancing of ATM

  • Work closely with support personnel in researching customer requests.

  • Adhere to written bank policies and procedures as directed.

  • Maintain good punctuality and attendance to work.

  • Marginal Duties:

  • Order supplies

  • Process loose coin through automatic coin machine

  • Strap and bundle currency to be sold to the Federal Reserve Bank

  • Knowledge, Skills & Abilities:

  • Excellent computer skills

  • Good math skills

  • Ability to use a 10-key calculator

  • Ability to work without close supervision

  • Ability to provide excellent customer service

  • Excellent communication skills

  • Work well under pressure and with deadlines

  • Ability to adapt well to change and adjust appropriately

  • Responds promptly to customer needs

  • Maintains confidentiality

  • Demonstrate accuracy, thoroughness, and attention to detail

  • Knowledge of bank policies and procedures

  • Exhibit sound and accurate judgment

  • Manage competing demands

  • Object to approach or method to best fit the situation

  • Observes safety and security procedures

  • Equipment Used in Job Performance/Working Environment:

  • Computer

  • 10-Key Calculator

  • Photocopy Machine

  • Facsimile Machine

  • Coin sorter/wrapper

  • Currency counter

  • Check Protector

  • Automatic Teller Machine

  • 2 wheel-4 wheel dolly

  • Telephone

  • Major Job Demands (Physical/Mental):

  • Lifting/carrying bags of coin weighing up to 50 pounds.

  • Knowing and following bank policies and procedures.

  • Decision Making

  • Problem Solving

  • Exceeding the expected level of customer service

  • Adapting to customer requests and demands and responding professionally to even the most disgruntled customer.

  • Position Requirements

    Basic Qualifications:

  • Minimum six (6) months cash handling experience

  • Minimum six (6) months customer service experience

  • 10-Key knowledge

  • High school diploma or equivalent

  • About this company
    59 reviews
    Bank of the Ozarks, Inc. is a bank holding company. The Company wholly owns a state chartered subsidiary bank, Bank of the Ozarks (the...