Sr. Teller, Part-time
A+ Federal Credit Union - Austin, TX

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Job Description:
  • Assist members with account and product inquiries.
  • Knowledge of policies/procedures and assist
w/implementation and training.
  • Knowledge of products/services offered and
cross-sell at every opportunity.
  • Special Items – sell money orders, official checks &
stamps.
  • Perform cash advances, stop payments and wire
transfers.
  • Safe Deposit Box – allow members entry and
open/close boxes (training required)
  • Consistently meet or exceed individual goals
established for the achievement of increasing retail
services per member
  • Serve as information source for Member Associate
area (operation, direction & guidance).
  • Assist with implementing and monitoring Branch goals
and strategic sales initiatives
  • Operate and balance cash drawer
  • Perform shared branching transactions for guest
members
  • Vault Responsibilities – buy and sell, load Cash
Dispense Machines and ATM, daily balancing, shipping
coin, assist in preparing cash orders and verify
cash shipments
  • Balance coin machine daily
  • Follow debit card instant issue procedures daily
  • Process collection items
  • Serve on Credit Union committees and communicate
info to branch team
  • Assist with processing items, daily check balancing
and closing cash letter for Branch Capture
  • Provide supervisory overrides and check approvals
Assist in rotation of Branch opening and closing
duties
  • Perform monthly audits of stamps, gift cards, and
debit cards.
  • Perform teller cash drawer audits, daily work audits
and provide input for staff performance observations
for Member Associates.
  • Monitor Member Associate and Member Services
Counselor (MSC) work flow.
  • Assist with assignments, scheduling, monitor &
research teller outages, monitor daily compliance of
policies/procedures.
  • Participate in outside Business Development and
Community/Education events.
  • Assist in MSC area as needed by opening/closing
accounts.

Job Requirements:
  • High school diploma or G.E.D equivalent.
  • Minimum of one year financial institution experience
  • Ability to communicate verbally and in writing to
members as well as problem solving and research
abilities.
  • Good verbal and written communication skills.
  • Strong technical background in teller/vault
procedures.

A+ Federal Credit Union - 15 months ago - save job - copy to clipboard
About this company
8 reviews
A+ Federal Credit Union was founded in 1949 by a group of 50 teachers during a picnic meeting at Zilker Park in Austin. These foresighted...