GENERAL SUMMARY OF DUTIES
Provide quality client service to create a positive client relationship while completing client transactions timely and accurately. Take ownership of the client’s request and follow through ensuring client satisfaction and retention. Recognize sales opportunities by making sales referrals. Maintain the teller window cash requirements. Maintain and promote team work. Follow all bank and regulatory policies and procedures including the Teller Variation and Loss Policy.
High school graduate or equivalent. Demonstrated PC proficiency. Superior client service skills and ability to function in a team environment. Ability to meet or exceed sales referral goals. Above average math skills. Effective communication skills. Capable of lifting and moving 35 lbs. Willing to work Saturdays and at various locations. Complete simple maintenances and maintain updates and knowledge for FirstTouch.
Prior retail cashier or cash handling experience. 1+ year’s client service skills and ability to function in a team environment.
FirstMerit Corporation - 16 months ago