Behind every patient success is the dedication of a unique team of skilled and talented individuals who help make the Keck Medical Center of USC one of region's premier medical facilities. As a member of the USC health care team, you will help build upon the university's exceptional expertise in patient care as well taking advantage of our excellent compensation package that could include shift and weekend differentials, online rewards-based scheduling, and generous educational benefits. Come be a part of a world-class health care facility and an important member of the Trojan family. Has in depth knowledge in all the functions a healthcare setting (ie hospital, physician office, managed care). Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and medical terminology. In depth knowledge of all insurance types, including government health programs The Patient Access Supervisor must be able to work under stressful conditions with a high degree of accuracy and professionalism. Must be able to work in all department duties comfortably and efficiently. Exhibits excellent communication skills with the ability to define the goals of the department as related to the facility as a whole, and works with the Clinic Manager, other supervisors, and staff to achieve those goals. Creates scheduling, collection and TES edit data reports and helps to in-service the staff in needed areas. Oversees patient check-in, scheduling, and check-out. Ensures front desk staff are efficient, accurate, and provide excellent customer service to our patients. Reports to the Clinic Manager and assumes all managerial responsibilities of patient access in the absence of the manager. Requirements Minimum Education: - High school graduate or equivalent evidence in file required Minimum Experience/Knowledge: - Three years experience in a healthcare setting (ie hospital, physician office, managed care) preferred. - Ability to work collaboratively with multiple personnel and prioritize multiple tasks. - Experience with computer data entry and spreadsheets. Required License/Certification: - A Fire and Safety card must be presented upon hire or must be obtained at our facility within the first 90 days of hire and maintained by renewing before expiration date. The University of Southern California values diversity and is committed to equal opportunity in employment.
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University of Southern California - 20 months ago