This position will fill an opening in our customer support cell. The primary compentancy is answering customer service phone calls, collection workqueues and other duties as assigned. There are 39 staff in the billing office, 10 staff in the customer support team.
Activates the collection process using work queues.
Works with outside collection agencies.
Sets up payment plans for clients.
Distributes and processes Caring Hearts applications.
Answers customer phone calls.
Epic and billing experience is helpful but not required. Customer service experience required.
ThedaCare - 17 months ago
ThedaCare is a community health system that provides a wide range of health services to residents of nine central Wisconsin counties. It...