This is a Patient Account Representative II position in our Central Billing Office. This position will be primarily in charge of collections.
Under general supervision, this position may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution. May reconcile daily IDX system receivables reports. May balance monthly transactions and provide summaries to faculty and department administration.
Special instructions to applicants
Required Applicant Documents
List of References
Standard administrative office environment and exposure. Up to 20% of this position will require mobility (moving from one room or building to another; traveling to locations in the community; standing for presentations; etc.)
Ability to pull including using the upper body to exert force to draw, drag, haul or tug objects; to push including using the upper body to press against an object with force; reach including extending the arm or hand; stand including standing for short or extended time periods; engage in repetitive motions including movements of the hands, wrists or fingers; grasp including applying pressure to objects with fingers or hands; walk including moving by foot to accomplish tasks, particularly for extended periods of time or over a long distance; feel including perceiving size, shape, temperature and texture; touch including finger dexterity; speak including expressing oneself or exchanging information with others; hear including perceiving the nature of sounds at normal speaking levels with or without correction; receive detailed information through oral communication, and to make the discriminations in sound; see including unique visual requirements above and beyond the standard ability to see with or without corrective eyewear such as color vision, depth perception, etc.
Required Education and Experience:
High School Diploma or equivalent AND 18 months paid profressional experience in Medical Billing, Medical Collections, Medical Billing Systems (IDX or other).
PeopleSoft experience desired.
Required Certifications, Registrations, or Licenses:
These requirements may be imposed by federal, state or recognized accrediting agency as a prerequisite of employment
Required Skills and Proficiencies:
Please list the skills and proficiencies needed to perform the essential duties and responsibilities
Knowledge of insurance plans.
Knowledge of medical billing practices and procedures.
Knowledge of ICD-9 & CPT codes.
Proficient skills applicable to this position.
Must be proficient on all Microsoft Office applications.
Must have the ability to access, input, and retrieve information from the computer.
Excellent customer service skills and must be able to be sensitive and respectful of our patient's needs.
Must be able to work successfully with a diverse group of faculty, other staff, and members of the public.
Must be able to follow directions and work as part of a team.
Must be able to report to the work location regularly and in a timely manner.
Professional manner and appearance.
Valid Driver's License Required:
Hiring contingent upon background check