Patient Account Representative II-Biller/Collector (PFS)
Wishard Health Services - Indianapolis, IN

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The Patient Account Representative II-Biller/Collector in Patient Financial Services (PFS) works assigned patient accounts and claims to resolution either in Receivables Workstation (RWS) or by an assigned aged trail balances (ATB) report. This position works assigned Additional Documents Requests (ADRs) and claim appeals to resolution and makes phone calls to patients, physician offices, and insurance companies to obtain information required to resolve patient accounts. The Patient Account Representative II-Biller/Collector also makes demographic and insurance information updates in STAR, refers accounts for additional follow-up as needed, reviews and resolves all correspondence in OnBase daily, and reviews and resolves electronic adjustment sheets daily.


-Associate degree in business-related field preferred; equivalent experience accepted in lieu of education

Eskenazi Health - 11 months ago - save job - block
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Wishard Health Services is one of America’s five largest safety net health systems with nearly 1 million outpatient visits each year....