Patient Care Liaison - ED
Job ID: 2013-7982
# Positions: 1
Job Location: US-NY-Middletown
Posted Date: 1/22/2013
Category: Business/Administrative Support/Clerical
Shift Type: 3 - Night
If Other - Shift Slot: 12AM- 8AM, Monday - Friday with rotating weekends and holidays.
Normal Working Schedule: 12AM- 8AM, Monday - Friday with rotating weekends and holidays.
Campus: Orange Regional Medical CenterMore information about this job:
At Orange Regional Medical Center, you'll find the uncommon is common here. You'll find a healthcare leader that still maintains a sense of intimacy and a state-of-the-art facility with a tremendous sense of community. You'll find the benefits you deserve with the rewards you can see. You'll find the advancement, flexibility and resources to advance your career and provide the care that your patients need. Orange Regional Medical Center - successful careers are common here. Orange Regional Medical Center (ORMC), is a 501(c)(3), non-profit organization. Formed by the merger of Arden Hill Hospital and Horton Medical Center, Orange Regional is licensed for 383 beds and employs over 2,500 healthcare professionals including over 600 doctors. Orange Regional Medical Center has consolidated two existing campuses onto a single site in Middletown, New York. This completed facility is the first new freestanding hospital built in the State of New York since 1989 and is the largest medical center between the Tappan Zee Bridge and Albany.
The primary function of the Patient Care Liaison is to welcome patients as they enter the Emergency Department and orient them to the processes that will occur during the visit. This liaison will also attend to the needs of visitors and patients entering the hospital through the Emergency Room entrance. For those patients, families or visitors waiting in the ED waiting room, the liaison keeps them informed about next steps. The individual accepting this position will have strong interpersonal skills, be service oriented and possess an understanding of and be proactive in meeting patient/family needs. This position reports to the Emergency Department Nurse Director.
Minimum Education and job
Associates DegreeExcellent communication skills Experience working in a hospital or healthcare settingGood problem solving skills Must enjoy working with the public Bilingual (Spanish) preferredBasic computer skills
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