Patient Representative / Receptionist
Walden Behavioral Care - Waltham, MA

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POSITION DESCRIPTION Job Title : Patient Representative/Receptionist

Department: Admissions

Location: Waltham, MA

This position is from 8:30 am – 12:30 pm; Monday through Friday

Major Responsibilities

The Patient Representative/Receptionist works as a professional member of the admissions team. Their primary responsibility is to greet, receive, and assist patients through the intake and assessment process.

Additionally, the Patient Representative/Receptionist provides support and coordination for the admissions team, while assisting with the collection of information and patient authorizations.

The Patient Representative/Receptionist maintains a comfortable and inviting environment while always maintaining confidentiality and patient dignity/respect.

Minimum Qualifications
  • High School Diploma Required / Some college or certificate preferred
  • Minimum of 1-2 years experience in a mental health or health care setting.
Required Competencies
  • Attention to detail and ability to prioritize independently
  • Ability to multi-task in a changing and fast paced environment
  • Strong communications skills, written and verbal
  • Ability to work in a highly collaborate, team environment
  • Basic computer skills
  • Ability to interact with patients in a professional and compassionate manner
Supervision Received

Reports to the Director of Admissions of Walden Behavioral Care

Interested candidates should email curriculum vitae to

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