High school diploma or equivalent.
1 to 3 years related healthcare, registration, physician billing, medical records and/or medical office experience preferred.
Previous customer service background required
Practical knowledge of computers
All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.
• Child Abuse Clearances
• FBI Fingerprint Clearance
• Drug Screening
The Patient Service Rep is responsible for greeting patents and families, collecting & entering demographic and insurance information, collecting payments associated with services rendered and reconciliation of daily services. In addition, other duties necessary to facilitate efficient and timely services to patients and their families, such as scheduling appointments, answering phones, and obtaining appropriate insurance referrals and authorizations as needed per insurance guidelines. Responsibilities may include working with medical records, following HIPPA guidelines.
Scheduled hours include:
Tuesday - 7:45am-5pm (with alternating Friday)
Wednesday - 8am-5pm
Thursday - 1-10pm
Saturday - 8am-1:30pm (scheduled to work once per month)