The responsibilities of this job include, but are not limited to, the following:
Receiving the patient and registering his or her medical complaint;
Using sound judgment when the patient has an emergency complaint and when calling the nurse to evaluate the patient;
Registering the patient quickly and accurately;
Verifying all information and existing charts with patients;
Explaining the charges to the patient and providing the patient with a statement when requested;
Collecting the money for the patient's visit, diagnostic studies, and supplies;
Providing positive customer service to patients and clients;
Assisting with training new employees.
Minimum education and professional requirements include, but are not limited to, the following:
Employee must be 18 years of age or older;
Minimum typing and data entry experience;
One year clerical experience preferred;
High school graduate or equivalent;
Strong verbal and written communication skills;
Knowledge of insurance preferred;
Customer service experience in a service-oriented environment;
Experience with handling cash, check, and credit card transactions preferred.
Founded in 1981, Patient First offers quality medical care in twenty Patient First centers in Virginia and Baltimore, MD. Through innovative...