Patient Service Representative - full time
Erlanger Health System - Chattanooga, TN

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Qualifications

Job Summary:
Provide a variety of patient and customer service related activities within the Ambulatory Department

Education:
Required:
High School education or its equivalent in education achievement.

Preferred:
Medical terminology course desired
Training for computer competency

Experience:
Required:
Must be able to work well with others. Always poised, courteous, pleasing personality, good telephone voice and able to meet the public. Typing test required.

Preferred:
Clerical experience and/or hospital experience desirable
Prior IDX/Invision/SMS experience desirable

Position Requirement(s): License/Certification/Registration

Required:

Preferred:

Department Position Summary:
Will assist the Department with general duties to include; but not limited to, greeting patients and the public, answering and screening telephone calls, daily patient reminder calls, scheduling patient appointments, checking patients in, checking patients out, obtaining accurate patient demographic information, preparing the medical records, order entry and serving as the liaison between the patient and medical support staff. Filing, balancing charges and collections at the end of each day, making daily deposits, and accounts receivable, billing and insurance functions. Performs general office duties such as data entry and office and medical supply ordering. Assist with reports, JCAHO requirements, chart audits and other duties as directed.

Mission: To improve the health of people we touch.
Vision: To be recognized locally, regionally and nationally as a premier health system.

R.E.S.P.E.C.T.: We will fulfill the mission and vision by adhering to the Standards of R.E.S.P.E.C.T.
Responsiveness
Enthusiasm
Safety
Privacy
Excellence
Communication
Teamwork

Erlanger Health System - 2 years ago - save job
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