The responsibilities of this job include, but are not limited to, the following:
Receiving the patient and registering his or her medical complaint;
Using sound judgment when the patient has an emergency complaint and when calling the nurse to evaluate the patient;
Registering the patient quickly and accurately;
Verifying all information and existing charts with patients;
Explaining the charges to the patient and providing the patient with a statement. when requested;
Collecting the money for the patient's visit, diagnostic studies, and supplies;
Providing positive customer service to patients and clients;
Assisting with training new employees.
Minimum education and professional requirements include, but are not limited to, the following:
Employee must be 18 years of age or older;
Minimum typing and data entry experience;
One year clerical experience preferred;
High school graduate or equivalent;
Strong verbal and written communication skills;
Knowledge of insurance preferred;
Customer service experience in a service oriented environment;
Experience with handling cash, check, and credit card transactions preferred;
Bilingual a plus.
Patient First - 4 months ago
Founded in 1981, Patient First offers quality medical care in twenty Patient First centers in Virginia and Baltimore, MD. Through innovative...