Patient Services Coordinator- Part Time
Northwestern Health Sciences University - Bloomington, MN

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DESCRIPTION

This position would work approximately 24 hours per week: 12:30 pm to 6:30 pm four days per week.

This position will also be asked to cover for other Patient Service Coordinators who are out of the office.

DUTIES

This position serves as the first point of contact to ensure each patient's expectations are exceeded through exemplary
performance of the essential job functions.

Some of the duties include:
  • Answering the telephone
  • Patient registration
  • Patient scheduling
  • Insurance verification
  • Ordering supplies
  • Performing opening and closing duties
  • Marketing products and services
  • Student education
  • Clinician support
  • Maintaining medical records and archives
  • Collecting fees
  • Retail support
  • Customer service
  • Managing x-ray's
  • Administrative duties
QUALIFICATIONS

  • Minimum of 2 years of experience in a chiropractic or medical office required
  • Excellent customer service and communication skills are
required
  • Ability and desire to work in a team and fast-paced environment
  • Basic computer and math skills are required.
  • Ability to think and make decisions in the moment
  • Knowledge of GE Centricity PMS scheduling system preferred
  • Experience in retail & Point of Sales system preferred
The perfect candidate will have a flexible schedule to ensure adequate coverage of the front desk and patient care.

This position will require occasional travel to our main campus, and the completion of the following Educational requirements:
Annual training on HIPPA, CPR, Blood Borne Pathogen, and Staff Development day.

Physical requirements include: light lifting, bending, sitting, and computer work. This position serves as the first point of contact to ensure each patient's expectations are exceeded through exemplary
performance of the essential job functions.

Some of the duties include:
  • Answering the telephone
  • Patient registration
  • Patient scheduling
  • Insurance verification
  • Ordering supplies
  • Performing opening and closing duties
  • Marketing products and services
  • Student education
  • Clinician support
  • Maintaining medical records and archives
  • Collecting fees
  • Retail support
  • Customer service
  • Managing x-ray's
  • Administrative duties

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