Patient Services Rep. II or Medical Asst: Call Center/Float Pool
University of Oklahoma - Tulsa, OK

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We need either a Patient Services Rep II or a Medical Assistant in our Call Center/Float Pool.

PSR II requires high school diploma or equivalent and 12 mos customer service experience.

Medical Asst requires high school diploma or equivalent and 6 months experience in Patient Care. Will accept training in lieu of experience.

Department Preferences

Special instructions to applicants

Benefits Provided:
Yes

Required Applicant Documents
List of References

Campus:
Tulsa

Listing date:
11-28-2013

Physical Requirements:
Routine administrative office or outpatient medical environment and exposure. The essential functions of this position will involve mobility (walking; being able to stand for long periods of time during patient exams/procedures, etc.). Must be able to lift up to (50) lbs in the function of patient positioning and assistance.

Ability to pull including using the upper body to exert force to draw, drag, haul or tug objects; to push including using the upper body to press against an object with force; reach including extending the arm or hand; stand including standing for short or extended time periods; engage in repetitive motions including movements of the hands, wrists or fingers; grasp including applying pressure to objects with fingers or hands; walk including moving by foot to accomplish tasks, particularly for extended periods of time or over a long distance; feel including perceiving size, shape, temperature and texture; touch including finger dexterity; speak including expressing oneself or exchanging information with others; hear including perceiving the nature of sounds at normal speaking levels with or without correction; receive detailed information through oral communication, and to make the discriminations in sound; see including unique visual requirements above and beyond the standard ability to see with or without corrective eyewear such as color vision, depth perception, etc.

Required Education and Experience:
PSR II: High School diploma or equivalent and 12 months experience in a customer service role.

MA: High School diploma or equivalent and 6 months patient care experience. Will accept training in lieu of experience.

Required Certifications, Registrations, or Licenses:
These requirements may be imposed by federal, state or recognized accrediting agency as a prerequisite of employment
None

Required Skills and Proficiencies:
Please list the skills and proficiencies needed to perform the essential duties and responsibilities
Must have basic proficiency on all Microsoft Office applications.
Must have the ability to access, input, and retrieve information from the computer.
Excellent customer service skills and must be able to be sensitive and respectful of our patient's needs.
Must be able to work successfully with a diverse group of faculty, other staff, and members of the public.
Must be able to follow directions and work as part of a team.
Must be able to report to the work location regularly and in a timely manner.
Professional manner and appearance.

Valid Driver's License Required:
No

Special Indications:
Hiring contingent upon background check

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